Organizational Models, Roles, and Training for Transportation Performance Management
Potential Funding Sources: AASHTO Committee Research / FHWA / NCHRP 08-36 / NCHRP 20-24 / NCHRP 25-25 / NCHRP Full Program
Research Period: 12 months
Funding Estimate: $200,000
The objective of this research will be to produce resources to help transportation agencies improve capabilities needed to implement TPM. This includes examples of organizational models, setting roles and responsibilities, and determining training needs.
Transportation performance management (TPM) offers agencies an array of opportunities to increase positive outcomes with available resources. These opportunities include:
• Application of performance measures that relate performance outcomes to investments
• Deployment of applications that support enhanced decision-making
• Streamlining of processes to expedite program and project delivery
• Prioritizing needs to allocate resources where they are most needed
• Enabling better collaboration amongst stakeholders
As tools and techniques advance, organizational capabilities in transportation agencies must also advance to realize the benefits of TPM. Many organizational models and role types exist for TPM programs. Matching the right model and role types with people are integral ingredients for realizing the positive outcomes that are possible with TPM. Transportation agencies today need assistance in improving organizational capacity to adopt TPM benefits.
This research will produce resources to help transportation agencies improve organizational capabilities needed to implement TPM. These resources will be designed to supplement work being developed by the FHWA for its TPM Technical Assistance Program and is intended to be available on the AASHTO Standing Committee on Performance Management website. Three concepts will be produced through this research:
1. Organizational models for TPM programs
2. TPM roles and responsibilities
3. Training needs for TPM roles
1. Organizational Models for TPM Programs
• Research domestic and international models for TPM program organizations and develop a set of example models that represent the various approaches
• Describe these models in useful detail with accompanying diagrams for DOTs to use to outline TPM program organization improvements
2. TPM Roles and Responsibilities
• Develop a list of roles in TPM programs
• Roles should represent roles described in all of the organizational models developed in the previous task
• Produce a set of responsibilities for each of the roles and indicate with organizational model(s) the role supports
3. Training Needs for TPM Roles
• Develop a list of training needs to strengthen DOT staff capabilities to deliver TPM roles
• List existing trainings as well as new trainings needed to support roles developed in Task 2 above
• The new trainings should be described in sufficient detail so that it is clear what the contents of the training should be
The research team should identify existing resources that will support the development of these research products so that there is not duplication of effort.
Most of the research being conducted for TPM is focused on the content of transportation performance. This research would focus on the people and organizations that are delivering transportation performance. It would help guide agencies to strengthen the staff and organizations so that they are better stewards of TPM programs and implementation.
The FHWA Office of TPM is actively involved in developing tools and trainings for TPM. The current NHI trainings that are being developed is focused on the “how to’s” of TPM. The trainings envisioned for this project will be focused on TPM roles and how to do the best job in the role. It will reference the NHI training course.