A product of NCHRP Project 20-24(95)A — Ensuring Essential Capability for the Future Transportation Agency. This memo provides instructions and a brief explanation of the Agency Capability Building Portal and digital guidebook for NCHRP 20-24(95).

Accompanying web-only document, Implementing the Agency Capability Building Framework to Activate Organizational Change, was published in November 2025 to support implementation of the ACB Guide and is available now for download. Practitioners may also find the Performance Management Reporting Peer Exchange Final Report – NCHRP Project 20-24 Task 124 (2019) of interest as well.