The objective of this research is to develop a guidebook that reflects current practice in designing, implementing, and sustaining transportation performance management programs in state DOTs. The guidebook will include effective performance management frameworks and related tools and will particularly focus on how performance management programs are being integrated into decision making.
External link: http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_rpt_660.pdf
Report number: NCHRP 08-62
Year published: 2010