Program Manager of Operations Performance Measures and Management, FHWA
Rich Taylor is the Operations Performance Measures and Management Program Manager in the Federal Highway Administration’s Office of Operations. Rich has led the development and implementation of numerous operations performance measures, including the PM3 measures for NHS Reliability and CMAQ Traffic Congestion. Rich is also the FHWA liaison to AASHTO’s Joint Subcommittee on System Performance and Emerging Technologies. Prior to joining FHWA, Rich worked for ITS America, Wilbur Smith Associates, and the Virginia Department of Transportation. Mr. Taylor holds Bachelor of City Planning, Master of Planning (with a Certificate in Historic Preservation), and Master of Science in Civil Engineering degrees from the University of Virginia. Rich’s dog Teddy (aka Teddy Bear) is a two-year old rescue that sometimes appears in Zoom meetings.